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PRIVACY POLICY

Fitness Factory Teaneck 

This Privacy Policy describes how Fitness Factory Teaneck (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of our members, visitors, and users of our facilities, website, mobile applications, and services. By using our services, you agree to the terms of this Privacy Policy.

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Information We Collect

  • Personal identification information (Name, email address, phone number, etc.)

  • Fitness and health-related information (e.g., class attendance, workout preferences)

  • Payment and billing information (processed securely by our payment processor, Stripe, Inc.)

  • Device and usage information when using our websites or applications

 

How We Use Your Information

  • To manage your membership and provide gym access

  • To process payments for services and memberships

  • To improve our services, programs, and customer experience

  • To communicate with you about updates, offers, or events

  • To ensure compliance with club policies and legal obligations

 

Sharing of Information

  • We do not sell your personal information.

  • We may share your information with trusted third-party service providers (e.g., Stripe) to facilitate payments and services.

  • We may disclose information if required by law, subpoena, or legal process.

 

Third-Party Services

  • Fitness Factory Teaneck uses Drop Fitness Inc.'s software platform and Stripe, Inc. as a third-party payment processor.

  • While we do not store your full payment credentials, they may be securely processed and stored by Stripe.

  • Please review Stripe’s privacy policy for more information on how your financial data is handled.

 

Your Choices and Rights

  • You may update or correct your personal information by contacting our front desk.

  • You can opt-out of marketing emails by following the unsubscribe link.

  • You may request to view or delete your personal data subject to legal obligations.

 

Data Security

  • We implement reasonable safeguards to protect your personal information.

  • However, no system is completely secure. Use of our services is at your own risk.

 

Children’s Privacy

  • Our services are not directed to children under the age of 13.

  • We do not knowingly collect personal information from children.

 

Changes to This Policy

  • We may update this Privacy Policy from time to time.

  • Updates will be posted on our website with a revised effective date.

 

Contact Us

  • If you have any questions or concerns about this policy, please contact:

  • Fitness Factory Teaneck

  • 362 W 125th Street, New York, NY 10027

  • Email: careteaneck@fitnessfactorygym.com

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